International Cellars • Winchester, VA, US
Posted 24 days ago
Description
Inside Sales and Operations – Logistics and Warehouse
As an Inside Sales and Operations Specialist, you'll be at the heart of our logistics and warehouse operations. You'll ensure our products move seamlessly from our warehouse to our customers while providing exceptional support and service. Your role will involve a mix of inside sales, logistics coordination, and warehouse management. We're looking for someone with a great personality who can bring a positive attitude to every task and enjoys working as part of a close-knit team.
Responsibilities
* Inside Sales: Engage with customers to process orders, provide product information, and address any inquiries. Build and maintain strong relationships with clients.
* Logistics Coordination: Oversee the logistics process, including scheduling shipments, coordinating with carriers, and ensuring timely delivery of products.
* Warehouse Management: Assist with inventory management, order fulfillment, and maintaining a well-organized warehouse. Ensure accurate stock levels and efficient warehouse operations.
* Customer Support: Provide exceptional customer service by resolving issues, handling complaints, and ensuring customer satisfaction.
* Team Collaboration: Work closely with other departments, including purchasing, product management, and compliance, to ensure seamless operations.
Qualifications
* Extroverted Personality: A friendly, outgoing demeanor is a must. You should love interacting with people and building relationships.
* Team Player: A collaborative spirit and willingness to work closely with colleagues to achieve common goals.
* Excellent Organizational Skills: Ability to manage multiple tasks and priorities with ease. Attention to detail is crucial.
* Strong Communication: Clear and effective verbal and written communication skills.
* Problem-Solver: Resourceful and proactive in finding solutions to challenges that arise.
* Tech-Savvy: Proficient in Microsoft Office Suite and comfortable learning new software and systems.
Qualifications:
* Previous experience in inside sales, logistics, or warehouse operations is preferred.
* High school diploma or equivalent; additional qualifications or certifications in related fields are a bonus.
* Familiarity with inventory management systems and logistics software is a plus.
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