Job Description
3 months contract with local authority
The role is designed to deliver effective administrative and business support services across all Directorates, ensuring tasks are initiated, executed, and completed efficiently. This position is crucial in providing seamless support that maximizes organizational technology and maintains a robust audit trail. The role requires a proactive, responsive, and customer-focused approach, ensuring compliance with national legislation and local policies. The position also involves adhering to the Council's policies, including Health and Safety, Equal Opportunities, Data Protection, and other relevant regulations.
Responsibilities
* Deliver proactive business support functions, including administrative services, records management, and finance systems.
* Manage incoming and outgoing communications, ensuring timely responses and accurate filing.
* Independently arrange and coordinate meetings and training courses, ensuring all logistics and documentation are handled efficiently.
* Organize and attend meetings, taking and distributing notes or minutes as required.
* Provide interview support and assist with onboarding processes.
* Arrange conferences, travel bookings, and accommodations for colleagues.
* Collaborate with educational partners and government agencies to maintain and update records.
* Work cooperatively within a team to achieve service objectives and maintain a safe working environment.
* Monitor financial transactions and ensure compliance with audit procedures and financial regulations.
Requirements
Requirements:
* Strong administrative and organizational skills.
* Proficiency in Microsoft Office and other relevant IT skills.
* Excellent communication and customer service abilities.
* Ability to work independently and as part of a team.
* Experience in managing financial transactions and compliance with audit procedures.
* Familiarity with Council policies and relevant legislation.
* Ability to handle sensitive information with discretion and professionalism.
We operate on a bi-weekly payment plan
Requirements
Requirements: Knowledge and understanding of current issues relating to social housing and social housing repairs Experience in a contact centre environment handling high volume of calls Excellent communication skills and ability to provide high standard of customer care Ability to work proactively with team members to improve customer service delivery Familiarity with relevant legislation including the Data Protection Act and the Freedom of Information Act Willingness to work necessary shift patterns and provide cover for team members during periods of absence