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Measham (travel to other sites required on occasion)
£35,000 - £41,000 plus bonus and car allowance
40 hours per week Monday – Friday
BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.
Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.
We’re looking for an Operational Account Manager to help us continue delivery exceptional service and results across our accounts.
Key Responsibilities
Leading and developing a team of account executives and administrators
Collaborating with peers to ensure operational consistency across the business
Visiting sites to work closely with Centre Operations on quality control, inventory management, and dispute resolution
Managing vehicle allocation and unsold inventory with a focus on maximising returns
Ensuring sales entries and stock management meet quality and performance standards
Delivering on vendor SLAs and ensuring accurate invoicing and chargebacks
Handling vendor feedback with a solutions-oriented mindset
Key Skills
Knowledge and experience of core BCA systems and operational activities
Experience of managing a team across multiple locations
A strong background in customer relationship management and service delivery
Attention to detail and a disciplined, performance-drive approach
Familiarity with the wholesale automotive industry and fast-paced environments
Good knowledge of Microsoft Excel
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Administrative and Sales
Industries Retail Motor Vehicles
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