Sales Support
West Kent
Full time - Permanent
Up to GBP27,000
Are you an experienced administrator with a background supporting sales processes within a technical manufacturing or distribution business
If so, then continue reading, this could be the ideal role for you!
Pearson Whiffin Recruitment is collaborating with a well-established, family-owned business that has a domestic and international presence to recruit a Sales Support on a full-time, permanent basis.
This is an excellent opportunity for a proactive and organised individual to join a supportive company that values its employees and promotes a personal and professional growth.
Key duties include:
* Act as the primary point of contact for clients, ensuring a consistently high standard of customer service.
* Proactively manage the addition and updating of customer and business partner information in SAP.
* Input all sales orders and quotations for both the UK and international markets.
* Organise the collection and return of goods for business partners, ensuring a smooth experience.
* Generate receivable accounts, invoices, and credits for ensuring timely financial transactions.
* Provide support to Field Sales Team members by assisting them with a range of administrative tasks.
* Provide internal teams with timely updates on customers, orders, and quotations.
* Manage OEMs on a daily and weekly basis, including the preparation of weekly schedules.
* Collaborate with couriers and manufacturers to arrange international freight collections and deliveries.
* Following up on customer delivery updates.
* Work closely with the Warehouse Team daily to align on customer orders and scheduled deliveries.
* Complete administrative duties as required, demonstrating flexibility and a commitment to continuous improvement.
Essential requirements:
* Previous experience in a similar role within a sales support function
* Experience in providing exceptional customer service in client-focused environments
* Exceptional attention to detail and strong numerical skills.
* Excellent organisation skills with the ability to work quickly under pressure
* Confident with Microsoft Office especially Excel - (SAP experience is a big plus)
* Problem solving skills
* A team player with a positive, professional approach
What is on the offer:
* Monthly bonuses based on company performance
* Early finish every Friday
* A stable, long-term role in a successful and supportive business
* Genuine opportunities for progression and skill development, including access to fully funded external courses
* Free parking
* A welcoming team environment where your efforts are recognised
* Great office facilities
* Excellent staff retention rate, with employees staying with the company for several year
This is a fantastic opportunity to join a company that values its employees and offers genuine opportunities for career development and long-term progression.
Apply today to take the next step in your customer service career.
This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment.
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