Overview
Better places, thriving communities. Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture – our core values and how we behave: we are one Mitie, built on integrity and trust, we go the extra mile, our diversity makes us stronger, and our customers' business is our business.
We are committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
Job objectives and responsibilities
Some of the key responsibilities for the role are as follows: To carry out Planned Preventative Maintenance, Reactive Repairs and site cover to buildings within region.
* Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations and agreed service level agreements.
* Respond to Building Management System alarms and effect emergency repairs as needed.
* Issue and ensure appropriate controls within the Permit to Work systems.
* Ensure that Evaporative Cooling Systems and domestic water systems are maintained to comply with the requirements of the L8 standard.
* Ensure that suitable spares are available to carry out maintenance of the above plant.
* Ensure that comprehensive maintenance records are kept in the form of “Maximo” task sheets.
* Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices.
* Ensure that engineering subcontractors are appropriately supervised and comply with contractual commitments and site operating processes.
* To develop a good working relationship with all members of Norland Managed Services staff and clients' staff.
* Ensure the provision of a safe & healthy working environment and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
* Ensure a professional image of Mitie is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted.
* Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning.
* Stand In for Site Engineers as requested.
* Working directly with LBG People and Places regionally communicating effectively
* To liaise with Suppliers and Sub-contractors, to achieve optimum efficiency.
Person Specification
Education:
* A good basic education is essential, with good written and spoken English and basic mathematical skills.
Training:
* Recognised electrical / mechanical qualifications,
* Knowledge of other building services an advantage.
* H&S Training / Awareness
Experience: (Essential)
* Working to Planned Preventative Maintenance Regimes,
* Installation / maintenance of Electrical/Mechanical services,
* Knowledge of lone working requirements,
* Risk Assessment trained.
Desirable
* Experience of general Building Management Systems
* Electrical Testing to BS,
* Fault finding on electrical circuits
Aptitudes:
* Good verbal communication skills at all levels,
* Good written English skills,
* Able to acquire and maintain sufficient knowledge of a buildings operation and services.
* Able to work outside of main discipline.
Character:
* Committed to the delivery of excellent customer service.
* The ability liase directly with client FM managers and action their requirements to agreed standards.
* Able to work under pressure.
* Able to make sound decisions when needed.
* Physically fit and able to carry tools and components by hand up to 20kg.
* Able to ascend / descend vertical access equipment.
* Able to work at height.
Health and Safety responsibilities
* Always follow Group and company policies and procedures.
* Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
* Use all work equipment and personal PPE properly and in accordance with training received.
* Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
* Ensure compliance with Mitie's information security procedures in all activities.
* Proactively identify and report security risks to your manager.
* Report actual and suspected security incidents.
Note
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Diversity and Benefits
At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our market-leading offering provides you with benefits that suit your lifestyle.
* Virtual GP on hand for you and your household with video or phone access.
* Salary Finance for financial wellbeing (e.g., access to earned pay before payday, loans).
* Link to flexible lifestyle benefits platform, Choices (extra holiday, etc.).
* MiDeals discounts, cycle-to-work scheme, life cover, enhanced pension contributions, save-as-you-earn, Mitie Matching Share Plan.
* Mitie Stars recognition with monthly cash prizes and a potential year-end top prize.
Recruitment process
If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing Vishakanandhan Sivasellamuthu at .
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