SME Account Handler Up to 38K basic salary (DOE) Independent broker with exceptional culture My client is currently seeking a talented SME Account Handler to join our friendly office. Following our recent acquisition, this is an exciting time to become part of a growing, people-focused business. You’ll handle a varied book of Commercial Combined, Motor Fleet, and wider commercial risks, with the opportunity to progress into leadership for the right person. The team is known for its long-standing relationships and supportive environment, the average tenure is 17 years, which is a true testament to the culture of the business and we’ve worked hard to build an office where every voice is heard, and management is approachable. Benefits: Salary up to £35K (up to £38K for team leader level). Company bonus additional bonus scheme launching in 2026. 25 days’ holiday bank holidays. Matched contribution pension scheme. Clear progression path, including a potential Office Manager role in the future with salary uplift. A genuinely supportive culture with no layers of bureaucracy, just open communication and approachable management. Be part of a business with a large and lively, with exciting growth ahead.What you’ll be doing: Managing your own SME client portfolio worth around £2,000 income. Servicing a mix of Commercial Combined, Motor Fleet, and broader commercial insurance policies. Using Acturis to manage policies, process renewals, and handle mid-term adjustments. Building strong relationships with clients, insurers, and colleagues. (If experienced) Leading a small, close-knit team of 5 Account Handlers. Supporting business growth as we work towards our target of £30 million GWP.What you will need: Commercial insurance experience, ideally across multiple lines. Strong organisational skills and a confident communication style. The ability to work collaboratively in a supportive, team-focused environment. Experience using Acturis is desirable. Leadership skills (if applying for the team leader level).If this sounds like an exciting career move, hit apply