Right Now Group are working with a leading freight forwarder seeking a Transport Operations Manager. This role is pivotal in managing a team of planners and drivers, and ensuring operational efficiency, compliance, and customer satisfaction.
Salary: £50,000 going up to £55,000 after successful completion of probationary period.
Location: Heathrow
Shift: Monday-Friday
08:00-16:00 or 09:00 - 17:00
Key Duties:
* Manage a team of planners and drivers, ensuring seamless day-to-day operations.
* Serve as the first point of contact for customers and main hauliers
* Maintaining strong communication and relationships.
* Oversee all aspects of transport operations, ensuring compliance with statutory and company safety standards,
* Lead, motivate, and develop planning teams
* Drive operational efficiency by managing staff planning, setting clear objectives, and meeting key performance indicators
* Propose and implement operational changes to enhance performance and improve efficiency.
* Ensure ongoing development and training within the team
Desirable:
* Minimum of 5 years within Transport/Freight
* Proven ability to lead and develop teams
* A confident and professional communicator, skilled at building relationships at all levels.
* Adaptable and resilient, with the ability to thrive in a competitive and fast-paced environment.
* Demonstrated ability to manage change effectively and work within an evolving organisation.
* Strong knowledge of compliance and safety standards within freight