Lindop Toyota Wrexham has an exciting opportunity for a Parts Department Supervisor to join our team
Are you ready for your next challenge with the world's largest car company?
About Us
Lindop Toyota is a family-run, franchise dealership with a proud reputation in the local community. We're known for our exceptional customer care, supportive team culture, and commitment to both staff and customer satisfaction. As hybrid and electric vehicle leaders, we continue to grow — and we want you to grow with us.
What You'll Be Doing
* Deliver a first-class experience to all aftersales customers
* Handle service bookings, enquiries, and customer communications (in person and over the phone)
* Accurately capture vehicle and customer information
* Work closely with technicians and parts teams to ensure smooth service delivery
* Support aftersales processes, digital systems, and data accuracy
* Attend Toyota Academy training and development sessions
* Represent the Toyota brand in the community and at promotional events
What We're Looking For
* A minimum of 5 years' experience working in a main dealer parts department
* Has a proven track record in your previous role
* Has a full UK driving licence
* Has a good telephone manner and is used to making outbound prospecting calls to customers
* Are results driven and is used to working out how to achieve financial targets
* Eligibility to work in the UK.
* IT skills, (MS Word, PowerPoint and Excel).
* GCSE Maths and English.
* Flexible to work hours required to carry out the role effectively and travel (to the training sessions)
* The role involves determining a customer's needs and being able to offer advice, guidance and product knowledge. It is, therefore, important that you are comfortable interacting and quickly building rapport with existing and new customers to Toyota and also with your colleagues.
What We Offer
* Competitive salary (based on experience)
* Contributory pension & life assurance scheme
* Comprehensive Toyota Academy training
* Supportive team environment and long-term job stability
Job Type: Full-time
Benefits:
* Employee discount
* On-site parking
Ability to commute/relocate:
* Wrexham LL11 4BG: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Experience:
* Motor Parts Sales: 5 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person