Job Specification: Strategic Sales Operations Coordinator
Location: Crawley – Hybrid (3 days in office, 2 days remote)
Salary: £35,000–£40,000 per annum
Reports to: Strategic Sales Manager
Overview
We are looking for a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will act as the linchpin between field sales, internal teams, and head office, ensuring seamless coordination, data integrity, and effective project management across key accounts, DSOs, and national initiatives.
This is a unique opportunity to step into a broad role with scope to grow into strategic account management, with full support and training provided.
Key Responsibilities
Sales Support & Order Management
Accurately take and process customer orders
Ensure all order details are complete (account numbers, delivery addresses, etc.)
Act as a backup contact for clients when sales reps are unavailable
Project Coordination
Assist with managing large-scale client rollouts and strategic accounts
Coordinate DSO training schedules and event logistics
Liaise with reps to ensure all tasks are completed and deadlines met
Data & Reporting
Gather, clean, and analyse sales data
Produce reports for Area Sales Managers and leadership teams
Follow up with team members on incomplete data or inconsistencies
Lead & Event Follow-Up
Track and ensure timely follow-up of leads from events and campaigns
Distribute leads to the correct team members and monitor progress
Internal Liaison
Act as a point of contact for UK-HQ coordination (e.g. trips, form submissions)
Chase team members for required inputs to support internal processesSkills & Experience Required
Strong Excel skills (pivot tables, data sorting, VLOOKUP, etc.)
Excellent attention to detail and ability to spot inconsistencies
Ability to manage multiple projects and prioritise tasks
Confident communicator—comfortable chasing stakeholders for updates
Proven organisational and coordination ability
Comfortable learning technical product information
Previous experience in admin, operations, customer service or sales support rolesDesirable (but not essential)
Experience working in dental, medical device, or technical product environments
Experience working with CRM or ERP systems
Event or training coordination backgroundPersonal Attributes
Highly proactive, self-driven, and accountable
Clear, confident communicator across all levels
Calm under pressure and solution-focused
Eager to learn and grow into more client-facing responsibilities
Enjoys “making things work” and bringing structure to complexity