Parts Professional – Gatwick Airport
Shift pattern: Monday – Friday (Officed Based)
Total Salary: £33,000 per annum + Bonus
Reports To: Branch Management
Below is a detailed list which includes, but is not limited to, the Parts Pro / Customer Service basic job requirements and essential duties, responsibilities, and expectations.
Job Requirements:
Minimum 2 years of Parts Experience
Good computer skills including the ability to learn several software applications
Must be able to communicate fluently in the English language.
Strong attention to detail and accuracy
Mechanical and Technical aptitude and/or experience
Knowledge and/or experience with industrial and automotive parts
Direct experience with ground support equipment would also be considered an advantage
Previous experience with order processing/ Quotations/ Customer Service for clients
Experience interacting with clients
Strong command over Excel
ERP Experience
Buying of Parts
Expediting of Parts Essential Duties, Responsibility, and Expectations:
Maintain clean, professional appearance at all times.
Reliable and maintains excellent attendance and punctuality.
Able to work effectively in a team environment as well as independently
Able to self-motivate in a fast pace, multi-tasking environment
Perform cycle counts as requested.
Follow Standard Operating Procedures (SOP’s)
Correctly create Sales Orders and generate Invoices for all parts dispensed and sold.
Source parts for customer with local/international suppliers
Keep track of time to respond and other KPI`s and actively work on improving them
Complete all duties assigned by OPS Supervisor and/or manager
Picking up parts, put away received parts, collect transfer parts, create RMA, making images and etc