<div><h3>Responsibilities</h3><ul><li>Lead and support the front‑of‑house team during service, setting the standard for warm, professional and attentive hospitality</li><li>Deliver exceptional guest experiences that reflect the reputation and standards of our award‑winning restaurant</li><li>Support the onboarding, training and development of team members, helping to build confidence, product knowledge and service excellence</li><li>Coach and mentor colleagues on the floor, providing guidance and feedback to drive continuous improvement</li><li>Foster a positive, collaborative team culture where colleagues feel engaged, supported and motivated to succeed</li><li>Champion high standards of presentation, service and attention to detail, ensuring consistency across every shift</li><li>Support daily restaurant operations, reservations and table management to ensure a smooth and seamless guest journey</li><li>Develop and share strong food, beverage, and wine knowledge, enabling the team to confidently make recommendations and enhance the guest experience</li><li>Encourage upselling through excellent product knowledge and a genuine passion for hospitality</li><li>Work closely with the kitchen, bar and wider hotel teams to deliver a first‑class dining experience</li><li>Ensure compliance with all health, safety and hygiene standards</li></ul><h3>About You</h3><ul><li>Previous experience in a Hospitality Supervisor, Team Leader, Senior Waiter/Waitress, or similar role within a quality‑led or high‑end restaurant environment</li><li>Passionate about hospitality, exceptional service, and creating memorable guest experiences</li><li>Strong food and beverage knowledge, with an interest in wine and wine pairing</li><li>A natural leader who enjoys coaching, developing, and inspiring others</li><li>Excellent communication and interpersonal skills</li><li>Positive, hands‑on approach with exceptional attention to detail</li><li>Committed to maintaining the highest standards of service and presentation</li></ul><h3>What’s in it for you...</h3><ul><li>A guaranteed day off to celebrate your birthday after 1 year</li><li>Company sick pay after qualifying period</li><li>Meals whilst working an 8‑hour shift</li><li>Free use of hotel’s gym and wellness facilities, including fitness classes, if you fancy</li><li>Discounted food & beverage and accommodation</li></ul><h3>The nitty‑gritty...</h3><p>Location: Tewkesbury Park, Gloucestershire, GL20 7DN</p><p>Hours: Full time – 40 hours per week contracted, to include evenings & weekends.</p><p><b>If outstanding service is in your DNA, we’d love to hear from you.</b></p></div>