Job Description
Join Princess Cruises one of Carnival Corporations iconic Cruise brands, as our Training and Engagement Manager - a pivotal role where youll lead the charge in educating and inspiring travel agents across the UK to champion our brand. Based in Southampton but with extensive travel across the UK, this is an exciting opportunity to shape national training strategy and drive engagement across multiple platforms.
As the face and voice of Princess Cruises to the UK travel trade, youll:
Develop and deliver a national multi-channel learning strategy
Create and maintain engaging training materials aligned with brand guidelines
Deliver training via webinars, live streams, e-learning, and in-person sessions
Collaborate with Sales Operations and other stakeholders to drive commercial performance, actively engaging with travel agents through social media, events, and familiarisation trips.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK08, offered on a full-time permanent basis, we offer hybrid work but this role will include extensive travel.
Requirements: Your Expertise and Leadership
To thrive as a Training and Engagement Manager within the Princess team, we're looking for:
Proven experience in the travel or tourism industry, ideally within a sales or training context
Strong presentation and communication skills
Experience with online learning platforms
Proficiency in Microsoft Office, and content creation tools. (e.g., Canva, PowerPoint, Photoshop).
Full UK Driving Licence and willingness to travel (2550%).
About You: A Catalyst for Change
We believe that diversity enriches our team. We're interested in candidates who:
A passion for training and engagement.
The ability to build strong relationships with internal and external stakeholders.
A proactive, adaptable, and resilient approach.
Leadership qualities and a collaborative mindset.
Why Join Us?
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
Employee Discounted Cruising plus Friends and Family offers
Annual bonus
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Employee-led networks
Employee Assistance and Wellbeing programmes
Contributory Defined Contribution Pension scheme
Company paid private medical and dental insurance and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Discounted retail and leisure via discounts portal
Ready to Lead?
If guiding a team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
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About Us
Holidays are one of lifes greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worlds largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britains rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Its through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travels Employer of Choice.