About
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission
Start Date: July 2025
Why this job matters
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Mobile Billing Team in North Tyneside. You’ll be speaking with customers over the phone regarding various Mobile Billing queries. Whether helping with simple questions or handling more complex issues, you’ll support customers throughout their journey.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role offers flexibility to accommodate your life. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development and progression.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental cover for you and your family.
Enjoy a great team culture, meaningful support, and tailored training to build a lasting career. What are you waiting for?
* Location: North Shields, England
Languages: English #J-18808-Ljbffr