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Operations manager - supportive living

London
Operations manager
£50,000 - £55,000 a year
Posted: 9 June
The role
Operations Manager / HR Support / Business Development Manager– Supportive Living Sector Across Pinner & Hertfordshire Salary:, depending on experience Contract: Full-time About the Role We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs. The successful candidate will play a vital role in supporting 5 supported living homes to thrive — operationally, financially, and will make a genuine difference to the lives of residents, families, and staff. Key Responsibilities: Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance Drive profitability and financial performance, identifying opportunities for growth and efficiency Lead on private resident acquisition, occupancy growth, and fee optimisation Develop and implement marketing strategies to promote services and strengthen local reputation Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice Drive and handle HR needs for the business: from recruitment to compliance About You: Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager Level 5 Diploma in Leadership & Management for Health and Social Care Proven experience of managing multiple supported living and residential care services simultaneously Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care Be within a commutable distance to Harrow, Hertfordshire If you feel you are the candidate for this role, please send your CV to or call Ross @ Purosearch on to discuss your suitability further. I look forward to hearing from you!
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