We have a fantastic opportunity for a full time Concierge to join the team here at Trump Turnberry The successful candidate will be responsible for assisting guests with Concierge services including entertainment & dining bookings, sending and receiving courier packages and directing guests within and outside of the Hotel. Position Requirements * Make bookings for Concierge Services as requested by guests * Advise guests on local area (tourism or business locations, sights or events) * Welcome guests and direct them to Reception * Know regular guest names and requirements * Accurate knowledge of hotel facilities and services * Answer guest questions and resolve guest problems. * To carry out any other duties as required Candidate Specification: * Must be proficient in writing, speaking and negotiating in local language (English) to facilitate the communication process. * Relevant experience within the hospitality industry * Must be able to communicate effectively in English * Must be extremely customer focused and passionate about providing 5-star Customer Experience * Must be proactive in solving guest problems * Driving License is required. * Eligible to work in the UK. Benefits include Subsidised staff accommodation (if required). Access to a meal on duty in the staff canteen. Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family. Discounts available at the Food & Beverage outlets and the Golf Professional Shop. Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions). Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme – offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.