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Medical receptionist and administrator

Sutton Coldfield
The Oaks Medical Centre
Medical receptionist
Posted: 18h ago
Offer description

Blackwood Health Centre is looking for a part-time medical receptionist.

As a GP SurgeryReceptionist, you will be the first point of contact for our patients. You willbe responsible for providing a professional, efficient, and courteous receptionservice, both in person and over the phone, while ensuring patientconfidentiality at all times.


Main duties of the job

* Greet and assist patients and visitors in afriendly and helpful manner.
* Answer and manage incoming calls, directing them appropriately.
* Schedule and manage patient appointments using our electronic booking systemwhich is Emis
* Handle patient enquiries and provide information about services.
* Process patient registrations and maintain accurate records.
* Ensure the waiting area is welcoming and tidy.
* Assist with administrative tasks such as filing, scanning, and data entry.
* Coordinate with medical staff and other team members to ensure smoothoperations.


About us

This job role is for Blackwood Health Centre.

We are a smallbut busy and friendly GP surgery located in Streetly, committed to providingexceptional care to our community. We are currently looking for a dedicated andorganised receptionist to join our team and play a crucial role in ensuring thesmooth running of our practice


Job responsibilities

Receive, assistand direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way.

Provide generalassistance to the Practice team and project a positive and friendly image topatients and other visitors, either in person or via the telephone.


Person Specification


Experience

* EMIS knowledge


Qualifications

* GCSE grade A to C in English and Maths


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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