Hire Desk Controller Aldridge, Walsall Monday to Friday 40 hours per week £12.25 per hour Temporary ongoing *Our client is looking for a Hire Controller to carry out clerical and administrative duties to support the successful operation of the business and its service to customers* The Hire Controller will be responsible for: * Assist in achieving/exceeding hire and sales targets. * Work safely and adhere to the Company’s Health & Safety policy and procedures. * Dealing with visitors, customers, and drivers with courtesy at all times. * Maximise hire & sales revenue opportunities with existing and new customers. * Liaising with customers, assisting them with their enquiries in a professional manner. * Liaising with the Company’s Sales Representatives as necessary in relation to customer queries. * Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements). * Updating equipment on the Branch stock computer system promptly and accurately * Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories. * Effective use of the Company’s other computer systems to support the operation of the Branch. * Co-ordinate with supervisor/manager equipment requirements. * As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system. * To be familiar with, and comply with, the Company’s operating procedures as specified in its Operational manuals and instruction sheets. * Undertake other administrative duties as required. The Hire Controller will have: * Experience in a similar role * Experience of working in a fast-paced environment * Experience of a customer service and/or sales support based role The Hire Controller will report into: * Rental Manager * Branch Manager