JOB TITLE – Guest Services Executive - St Brides Spa Hotel DEPARTMENT – Front Office RATE OF PAY - £12.42 per hour plus benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 OVERVIEW Can you deliver a truly memorable first impression? WHAT ARE WE LOOKING FOR … We are looking to recruit a Front Office Agent (receptionist) to join our exceptional Front Office Team at The Celtic Collection. Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service. Multi-tasking will be second to none whilst maintaining a positive attitude at all times. WHAT YOU’LL DO … As a Front Office Agent you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems. You will be required to have knowledge of The Celtic Collection and the services provided by various outlets. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.