• Day to day you will provide a vital role in administrative support to the Housing Needs, Advice & Support team.
• You will be involved in paying invoices, updating systems and spreadsheets.
• Your role will include arranging emergency housing for homeless families with a variety of temporary accommodation providers. You will assist in ensuring the best use of available resources and help to monitor costs and complete Housing Benefit applications.
• You will be required to undertake other admin duties as and when needed to support all our various temporary accommodation types.
• This is a full-time role which will be based in Housing Needs, Advice & Support in the Civic Offices, Guildhall Square, Portsmouth.
Skills:
• General office experience and an understanding of working ideally within a busy front-line service
• Good written and verbal communication skills and have an attention to detail
• Relevant experience and knowledge of working within a temporary accommodation service setting
• The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
• Good level of IT skills including use of Microsoft Office applications including Word and Excel.
• Works proactively and is able to remain motivated, working on their own initiative and organising their workload to meet deadlines
• Good interpersonal and team working skills
• Good standard of numeracy and literacy as you will be dealing with invoices and correspondence.