About Us
At Sumac & Saffron, we celebrate food as a story, a connection, and a bridge between cultures. Our restaurant in The Galleria, Hatfield, brings together bold Middle Eastern flavours with modern British dining. We're passionate about hospitality, sustainability, and creating memorable dining experiences.
We are looking for warm, energetic, and professional Front of House Team Members to join our growing team.
Role Overview
As a member of our Front of House team, you'll be the face of the restaurant—welcoming guests, delivering excellent service, and ensuring every visit feels special.
Key Responsibilities
* Greet and seat guests in a friendly, professional manner.
* Provide menu knowledge and make recommendations confidently.
* Take food and drink orders accurately and deliver them promptly.
* Ensure tables are prepared, clean, and well-presented.
* Handle payments and use the till system correctly.
* Work closely with the kitchen team to ensure smooth service.
* Uphold health, safety, and hygiene standards.
* Represent the brand with enthusiasm and hospitality.
Requirements
* Previous Front of House / hospitality experience is preferred but not essential—training provided.
* Excellent communication and customer service skills.
* Friendly, approachable, and able to stay calm under pressure.
* Strong team player with a positive attitude.
* Flexibility to work evenings, weekends, and holidays.
* Reliable, punctual, and well-presented.
Desirable:
* Knowledge of food & drink service.
* Passion for hospitality and cultural storytelling through food.
What We Offer
* Competitive hourly pay (based on experience).
* Tips and staff meals.
* Dining discounts for team members.
* Training and development opportunities.
* A welcoming, supportive team environment.
* Career progression across expanding projects (restaurants, pubs, and more).
Job Types: Full-time, Part-time
Pay: £24,420.00-£26,000.00 per year
Work Location: In person