Job Role:
Reporting to The West Group Quality & Regulatory Manager, you will support the Quality department by driving Product and Quality System projects. You will actively promote Quality throughout the organisation and assist in achieving company and departmental objectives, targets, and measurements.
Job Responsibilities:
1. Act as an ambassador for the company, promoting a positive image both internally and externally, and demonstrating support for our strategic direction.
2. Collaborate with the Quality and Regulatory Manager on Quality Projects, including QMS Projects, Supplier reviews, and Engineering Projects.
3. Work closely with customers to address Non-Conformances, ensuring issues are understood and containment, corrective, and preventative actions are provided promptly.
4. Investigate quality-related issues internally and with customers, identifying root causes and implementing corrective actions (8Ds).
5. Drive cross-functional investigations of non-conformities using problem-solving methodologies such as 8D/5Y/Ishikawa.
6. Develop and implement Master Validation Plans & Quality Control Plans for selected new products.
7. Conduct Gage R&R activities as required.