Description: Industrial Door Engineer
North East
Excellent package including a very good basic salary, Salary Sacrifice Scheme, Life Cover, days holiday plus Bank Holidays, and excellent product training in both UK & European sites. Based from your home office, you will be responsible for ensuring the best customer service and colleague liaison possible.
Job role / duties
1. Conduct site surveys on customer premises.
2. Ensure comprehensive notes are taken for the Installation and Service teams.
3. Attend pre-arranged installations of various industrial doors.
4. Attend service contract appointments.
5. Attend breakdown calls at customer premises.
6. Update the system with diagnosis and solution information.
7. Liaise with the Service team regarding parts required or issues needing support.
8. Maintain notes for each client.
9. Liaise with the Business Development team regarding customer site visits.
Candidate requirements
1. Experience within the industrial door sector.
2. Mechanical and electrical installation/repair experience.
3. IPAF accreditation.
4. Full driving license.
5. Ideally, an FLT license and valid CSCS card.
6. Good verbal and written communication skills.
7. Strong all-round IT skills.
This role is UK-based and does NOT offer sponsorship opportunities.
Our process is barrier-free, and we will carefully consider all applicants. If unsuccessful, please consider applying to other roles or send your CV with a cover letter explaining your employment goals, and we will support your job search.
This role is advertised by Ethero's Telford office, which provides both permanent and temporary employment across various sectors in Shropshire. We also have offices in Stoke & Burton. For more information, visit our website.
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