We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision makes us the first-choice provider for community-based diagnostic imaging.
We are part of the Integral Diagnostics (IDX) community, a network of community-based medical imaging clinics across Australia and New Zealand, including brands such as Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology, and more. We have over 3,000 employees across 150 clinics, with experienced staff who prioritize people.
Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
About The Role
We offer an excellent opportunity for a customer service superstar to join our supportive team as a Medical Receptionist in our busy clinic located at Epping, on a full-time basis. You will work between Epping and Niddrie and may also cover Sydenham and Footscray Western Private as needed.
Responsibilities:
* Manage all phone enquiries promptly, professionally, and confidentially
* Greet patients and manage front-of-house reception
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Maintain cleanliness and presentation of the reception and waiting area
This role is ideal for those eager to learn, driven, resilient, and empathetic, with a strong customer service background.
Qualifications and Skills:
* Strong customer service and patient-focused skills
* Eagerness to learn
* Excellent time management and organizational skills
* High attention to detail and confidentiality
* Ability to work independently and as part of a team
* Experience in a Radiology setting and exposure to Medicare services is highly regarded
What We Offer:
* A dynamic team environment
* Attractive remuneration and benefits
* Opportunities for growth
* Commitment to professional development and education
* Flexible and supportive working arrangements
Application Process
We value diversity in all its forms, including gender, age, disability, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we are committed to building a diverse workforce and welcome applications from all qualified candidates.
If you have questions or need adjustments during the recruitment process, please contact us.
We participate in the Circle Back Initiative and will keep you informed of your application status via phone or email after the closing date.
To learn more about Capital Radiology, follow us on LinkedIn or visit our website.
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