Advert: Operations Officer – Various Teams across Housing Maintenance Location: Dudley Directorate: Housing & Assets Division: Housing Maintenance Salary: £39,152 – £41,771 (Grade 9) Contract: Full-time Are you an experienced construction professional with strong leadership and project management skills? We are looking for an Operations Officer to join our Operational Team and help us deliver high-quality housing maintenance and improvement projects across Dudley. About the Role As an Operations Officer, you will: Manage a range of construction projects and oversee the performance of trade colleagues and contractors. Ensure compliance with health and safety legislation, building regulations, and best practice standards. Undertake pre- and post-inspections to guarantee quality assurance and customer satisfaction. Plan and schedule works, manage resources, and monitor progress using ICT systems and KPIs. Liaise with internal teams, elected members, and customers to maintain excellent communication and service delivery. Contribute to risk assessments, method statements, and health & safety plans for construction projects. What We’re Looking For Qualifications: BSc in a construction-related discipline (or HNC with extensive site supervisory experience) and IOSH Managing Safely in Construction (or equivalent). Experience: Supervising craft operatives and contractors in domestic repairs and improvements. Project planning and control of construction/refurbishment activities. Advising on technical issues and hazards in construction. Skills: Excellent communication and interpersonal skills. Strong ICT skills and ability to use systems to manage performance and compliance. Ability to work under pressure, meet deadlines, and manage multiple priorities. Personal Attributes: Highly motivated, methodical, and able to lead and mentor teams. Knowledge of Equality & Diversity and commitment to safe working practices. Special Conditions Ability to provide a suitable vehicle for duties (business use insurance required). This post is subject to DBS checks and DVLA licence verification. Why Join Us? This is an exciting opportunity to play a key role in improving housing standards and delivering excellent services to our residents. You’ll work on varied projects, develop your skills, and make a real difference in the community. Workplace Attendance: Working in the office 3 days a week (pro-rata) and site based working So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications LI-DMBC2019 Attached documents Operations Officer PS.docx Operations Officer JD.docx Employee Benefits List.pdf