Job Description
Role: UX/Service Designer
Rate: £495 p/d Outside IR35
Location: Canary Wharf HQ -Hybrid Model - 2 days p/w on site
Duration: 6 months
We're working with a Global Bank looking for a UX/Service Designer with experience working on internal applications/products. In this role you'll be working on a modernisation of the current products and processes within the business.
Experience Required:
* Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise.
* Deep understanding of design principles and best practices.
* Proven experience with user-centred design methodologies, including the ability to explain design decisions effectively.
* Expertise in creating user workflows, diagrams, and service blueprints.
* A strong appreciation for simplicity and elegance in UX design.
* Stakeholder collaboration skills, including experience engaging with SMEs, business leaders, and development teams.
* Good knowledge of Agile methodologies and experience working in Agile environments.
* Comfortable working in cross-functional teams, contributing independently and alongside other UX professionals.
* Proficiency with UX design tools, such as Figma, Sketch, and Axure.
* Passion for human cognition and behaviour, with a focus on enhancing user experiences.
* Ability to manage multiple projects at different stages of development.
* Strong interpersonal and communication skills, with the ability to engage effectively in a corporate/banking environment.
* Excellent time management skills, ensuring the timely delivery of UX solutions.
Responsibilities:
* Workshop Facilitation – Organise and lead workshops to gather high-level user requirements, define user journeys, and create service blueprints.
* User-Centred Design Outputs – Develop user flows, layout anatomies, and concept designs based on user journeys and business requirements.
* Prototype Development – Produce low-fidelity and high-fidelity designs across multiple projects, validating them with business stakeholders and end users.
* Cross-Functional Collaboration – Work closely with business analysts, developers, and QA teams to ensure seamless implementation of designs.
* Design Strategy – Collaborate with the UX Lead to establish and refine design strategies for each project.