Housing Management Worker
Earn £13.45 per hour (£26,300 per annum) and enjoy a comprehensive benefits package including a Health Cash Plan.
Location: Middlesbrough
Contract: Permanent, full time (37.5 h per week) Monday – Friday 9am‑5pm.
Note: This role does not offer a Certificate of Sponsorship.
Benefits
- 34 days holiday (rising to 39 days, including bank holidays and a “me day”).
- Health cash plan covering dental, opticians, prescriptions and more, saving £1,140+ per year.
- Matching pension contribution up to 7% and life insurance of 3x basic salary.
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
What you’ll do
- Support customers, particularly those with Learning Disabilities and Autism, to maintain safe and well‑maintained homes.
- Assist customers with housing benefit claims and ensure they are credited to their rent accounts.
- Turn around vacant or void rooms, beds, or properties within set timescales, including basic cleaning and painting.
- Carry out and record routine safety and compliance checks in buildings and communities.
- Manage administrative tasks, update records, order and arrange payment for works.
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work.
You have
- A background in property management or a related field (not a deal breaker).
- A passion for delivering excellent customer service and a genuine desire to help customers.
- The ability to work independently, positively influencing people from all backgrounds.
- Confidence in collaborating with colleagues across the business and with external partners.
- Passion for property and a thrill from ensuring properties are the best they can be for customers.
Practical details
- Flexible working hours (or agreement on a work pattern).
- Based across two properties in Middlesbrough, travel between sites required.
- Use of technology to submit benefit claims, update records and handle tenancy sign‑ups.
- Vehicle insured for business purposes required; mileage will be paid.
- Enhanced DBS check required and paid for by the employer.
