Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
JOB PURPOSE:
To work as part of a team within the despatch department to ensure the timely supply of materials to production and finished goods to the customer.
The ability to communicate clearly and present information is key whilst also being able to judge situations accurately and make sound operational decisions.
KEY ACCOUNTABILITIES:
1. To ensure that finished product and stock items are dispatched to customers within the timescales allocated
2. Support all production facilities by keeping them supplied with the necessary materials in order for them to execute the operating plan
3. Coordinating deliveries and managing the call off system to ensure all finished goods are reported correctly and adherence is achieved
4. Working closely with production, stock controllers and the planner to ensure that OTIF is achieved. This in turn ensures any issues are communicated in advance to the relevant personnel to allow for appropriate decisions to be made
5. Responsible for booking delivery vans and couriers, readying consignments for despatch and ensuring all appropriate documentation for domestic and international shipments is in order. Also ensuring compliance with weight restrictions and customer delivery requirements
6. Reporting and managing documentation including hard and electronic records
7. Liaising with customers and booking of all deliveries, working as the first point of contact for all customer and internal shipment queries
8. Maintaining consumables at the appropriate level to meet production demand
9. Stock checking and cycle counting as and when required
10. Support continuous improvement initiatives to improve performance in the key aspects of manufacturing performance, customer service and quality
11. Ensure compliance with H&S best practice in line with Company policy and current legislation
KNOWLEDGE, SKILLS, EXPERIENCE
12. In depth knowledge of Wrexham site customers and products
13. Ability to plan and organise
14. People management skills / experience
15. Communication skills
16. Negotiation/consultation skills
17. Awareness of H&S best practice
18. Commercial awareness/cost control awareness
19. Knowledge of Good Manufacturing Practices (GMP), 5s, SMED & PS9001
20. IT skills using Microsoft office packages to intermediate / advanced level
21. As this role involves liaising with internal departments, and at times suppliers, it is vital that the jobholder is able to communicate in a professional and courteous manner.