Tenancy Enforcement Lead / ASB Officer
Location: Patch Based - Office Based in Wembley - two days a week at Office, the rest working from home, and visiting (around 2 visits a week as and when)
Hourly rate: £31.78 per hour umbrella
Job Type: Full-time / temp for 3 months with possible extension
DBS Check: Basic required
Driving Licence: RequiredWe are looking for someone to join a large housing association on a temp basis as a Tenancy Enforcement Lead / ASB Officer, where you will play a crucial role in delivering exceptional Anti-Social Behaviour (ASB) and Tenancy Fraud enforcement services across all properties. This position requires a proactive leader who will manage complex ASB cases, represent the organisation in court, and ensure compliance with relevant legislation and best practices.
Day-to-day of the role:
Construct detailed evidential bases for legal actions, including preparing cases, gathering evidence, drafting witness statements, and notices of seeking possession.
Act as the lead witness in trials and other court proceedings, presenting cases and managing urgent injunction applications.
Oversee ASB and Tenancy Fraud cases managed by local teams, providing regular reviews, advice, guidance, and direction.
Maintain up-to-date knowledge of ASB and Tenancy Fraud legislation and best practices, ensuring all staff are appropriately briefed and trained.
Build and sustain working relationships with key stakeholders including residents, local authorities, and police teams, representing the organisation at multi-agency meetings.
Collaborate with the Empowering Futures Team to deliver strategic area-based solutions and community safety initiatives.Required Skills & Qualifications:
Proven experience managing complex ASB/Harassment cases from start to finish, preferably in a housing setting.
Demonstrable experience in preparing and presenting cases to the County Court, supporting witnesses throughout the process.
Strong background in drafting legal notices, witness statements, and understanding landlord and tenancy law as it applies to tenancy management.
Excellent communication skills, with the ability to explain complex information effectively to diverse audiences.
Self-motivated with good planning, organising, and prioritisation skills.
Possession of a current full and valid driving license and a carTo apply for the Tenancy Enforcement Lead position, please submit your fully updated CV with contact information attached