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Homestays administrator

Malvern
EIL UK
£24,000 - £30,000 a year
Posted: 21 September
Offer description

About EIL UK:

EIL UK's vision is a future where people understand and value different cultures and together create a more tolerant and just world.

We work globally to provide intercultural learning experiences that enrich lives and promote a deeper understanding of other cultures.

We welcome international visitors of all ages to the UK and prepare students, volunteers and explorers to travel and live abroad. They all share one thing – their willingness to learn about new cultures whilst living with a local family. EIL's immersion programmes include homestays and study abroad, training, cultural group and volunteer experiences.

Job overview:

We are seeking a highly organised Homestays Administrator to cover maternity leave as part of our Programmes Team .

The pay range is £24,000 to £30,000 pro rata and the hours (22.5hrs pw, 0.6fte) can be worked over 4 or 5 days per week.

Responsibilities:

* Sign up hosts for programmes
* Help everyone involved in homestays stay safe and well
* Provide admin support
* Maintain accurate hosting records on EIL's databases and apps
* Support hosts to provide homestay experiences that exceed participant's expectations
* Champion hosts and homestays through stories in newsletters, blogs and social media
* Collate host and participant feedback and prepare reports
* Other duties within the scope and role of this post.

Key competencies:

* Excellent communication skills - strong written and verbal communication skills
* Experience in relationship management with strong advocacy skills
* Strong organisational/project management skills with the ability to multitask and prioritise
* Excellent attention to detail and problem-solving abilities
* Flexible person with a positive outlook
* Sound IT skills (Microsoft Office)
* Previous experience of admin in a fast-paced environment
* Ability to work independently as well as collaboratively in a team environment

Application:

If you are passionate about customer care and working with people, we encourage you to apply for this opportunity.

Please see our website at to learn more about us, view the full job description, and download our application form. Applications will be accepted on EIL UK forms only. No CV or agency applications will be accepted.

If you have any questions please contact us on .

The closing date for applications is noon on Thursday 11th September, and interviews are expected to take place on Wednesday 17th or Thursday 18th September.

Job Types: Part-time, Temporary

Contract length: 9-12 months

Pay: £24,000.00-£30,000.00 per year

Expected hours: 22.5 per week

Benefits:

* Free parking
* On-site parking

Work Location: In person

Application deadline: 11/09/2025

Reference ID: EIL UK (charity) Homestays Administrator

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