Job Description
Our client, based in Brentford is currently recruiting for an Income Manager on a 6-month fixed term contract, or they will consider an interim on a temporary basis.
The start date is on notice, and the salary rate is between £50k-£62k.
The ideal candidate will have experience working as an Income Manager who has led teams of Income Officers.
Duties will include (but are not limited to):
* Managing and supporting a team of 3 Income Officers
* Setting, monitoring, and enforcing clear performance KPIs
* Conducting regular 1-2-1s to address performance concerns and implement improvement plans
* Driving a clear, accountable, and performance-focused culture within the team
Experience required:
* Experience as an Income Manager
* Experienced in current arrears performance and income collection outcomes
Skills, knowledge and expertise required:
* Income collection or arrears within housing associations, local authority or social housing environment
* Income recovery
* Analytical and data interpretation skills
* Housing management systems and performance writing tools
Working hours:
* Hybrid
* Monday - Friday
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.