Job Title: Care Manager – Complex Care Service Location: Leicester Salary: £30,000 - £35,000 per annum Employment Type: Full-time, Permanent About the Role We are seeking a dedicated and experienced Care Manager to join our well-established complex care service in Leicester. This is an excellent opportunity for a compassionate, organised and proactive professional who is committed to delivering exceptional care and support to individuals with complex health needs. As the Care Manager, you will play a key role in ensuring high-quality care provision, leading and supporting a skilled care team, and maintaining compliance with all regulatory and organisational standards. You will work closely with service users, families, healthcare professionals and external agencies to create a safe, person-centred and supportive environment. Key Responsibilities * Oversee the daily running of the care service, ensuring high standards of person-centred care. * Lead, mentor, and develop the care team to maintain a positive, collaborative working culture. * Complete thorough care assessments and create tailored care plans for individuals with complex needs. * Maintain compliance with CQC requirements and support ongoing quality improvement initiatives. * Build effective relationships with service users, families and multidisciplinary teams. * Manage staff rotas, training and performance to ensure adequate staffing and skill levels. * Ensure accurate record-keeping and reporting in line with company policies and regulatory standards. * Support safeguarding procedures and promote a culture of safety and continuous improvement. About You * Previous experience in a supervisory or management role within a complex care, nursing or community-based care setting. * Strong knowledge of CQC regulations and quality standards. * Excellent communication, leadership and organisational skills. * Compassionate, approachable and committed to delivering outstanding care. * NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards it is desirable). What We Offer * Competitive salary of £30,000 - £35,000 per annum.DOE * Supportive working environment with opportunities for professional development. * Ongoing training, mentorship and career progression pathways. * A chance to make a meaningful impact in the lives of individuals with complex care needs. How to Apply If you are passionate about high-quality care and ready for the next step in your career, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for the role