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Charging manager

Cardiff
Dŵr Cymru Welsh Water
Manager
Posted: 26 February
Offer description

Job Requisition Number 8456

Work Type Permanent

Job Function Regulation

Salary £68,373

Base South East Hub

Closing Date 23:59 on 05/03/2026

What you'll be responsible for

Accountable for the management and implementation of the charge setting programme, including developing cost allocation and charging models, arranging and responding to assurance, managing the charges compliance manual and ensuring that charging publications are published in line with our regulatory deadlines
Acting as a company expert on charging matters across the business
Accurate charges modelling to ensure that charges are set to recover relevant costs and that the charges are calculated in compliance with the Water Industry Act, relevant licence conditions, Ofwat charging rules and guidance, and any other relevant UK or Welsh government guidance and competition law
Ensure that data used to inform the setting of charges is prepared, assured and submitted in a timely, professional and effective manner
Develop, and implement effective project management and governance functions to support the timely delivery of the charges schemes
Establish and manage internal processes to prepare and audit the information required for submissions to Ofwat in relation to the charges setting processes
Secure provision of internal assurance to ensure charges are calculated accurately and in compliance with charging rules and regulatory guidance
Provide support to the wider Strategy and Regulation team in exercising its functions as required, including the charges related elements of the Periodic Review business plan
Take the lead in convening internal stakeholder groups as required, including the Charges Policy, Steering Group meeting, providing papers for decision and information on charging methodologies/policies
Establish and maintain positive relationships with a wide range of internal stakeholders and work with them to drive effective processes and policies in support of charge setting
Compilation and delivery of bespoke reports on issues related to charges, including papers and information packs for stakeholders including Dŵr Cymru Executive meetings and the Board
Operate effectively within a project environment to ensure key internal and regulatory deadlines are achieved
Deputise for Head of Charges and Regulation as required

Who you'll work with

Internal

Members of the Strategy and Regulation team
Finance, Legal, Operations, Developer Services, Retail, Wholesale Service Centre, Asset Planning and others

External

Ofwat
CCWater
CCG
WaterUK

About You

Knowledge, Skills & Experience

Qualified in a relevant discipline i.e. accountancy, finance, economics, mathematics or related subject
Experience of charges or similar price-setting modelling, preferably within the water industry or another regulated utility sector
Advanced Excel skills and data skills
Strong attention to detail
The ability to take initiative and work independently as well as to collaborate within a team
Strong written and oral communication skill

Good to know

Hybrid working will be acceptable and on a consistent with others in the team (normally 1-2 days per week in office).

For more information on the role please contact

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
Option to buy additional annual leave up to 5 days per year
Enhanced employer pension contributions – Up to 11% employer contributions
Free Mortgage Brokering Services
Enhanced family friendly policies
Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
Gym and fitness discounts as well as high street shopping
Cycle to work scheme
Discount off all Welsh Water visitor attraction centres and gift shops
Car-leasing scheme and free on-site parking at all sites
Health CashBack scheme and access to an online GP service
An employee assistance programme for employees and their immediate family
Many more can be found on our website.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

Dŵr Cymru Cyf 2019.

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