M&S Store detective 45 hrs per week, 5 days a week including weekends
All travel paid for. Public Transport and/or Car mileage
Location - M&S Camden, Islington, Southgate, Barnet, Hampstead
Pay - £18.81 per hour
Candidate must have 5 years trackable working history in the UK and a valid SIA front line licence
M&S discount (20%) after 6 months employment
Job Overview
Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Main Duties
* Observe, deter and arrest those taking part in criminal activity in line with the Theft Act
* Follow the ASCONE process
* Work with SOC CCTV operators to identify and stop offenders
* liaise with police forces and other crime prevention partners to keep up to date with crime trends in the area
* Build local network to identify and disrupt crime
* Report incidents accurately and in a timely fashion
* Occasionally attend court to provide evidence
What we are looking for
* High adaptability, as no two days at our client's regional stores are the same
* Remain calm under pressure and react quickly in challenging situations
* Experience in a customer-facing role with a strong customer service background
* Strong communication skills (written and verbal), preferably with an equivalent GCSE in English
* Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices
* Strongly self‑motivated individual with a can‑do attitude and a drive to learn
* A positive, outgoing personality looking to be part of a strong and established team
* Essentially, you must be SIA licensed – store detective experience is highly desirable
* Exceptional observational skills; ability to handle sensitive situations and make quick decisions
* Confidence to challenge people when necessary
Why join us?
* Earn £18.81 per hour with great benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers
* Professional growth: company‑funded SIA licence renewal and continuous training
#J-18808-Ljbffr