Do you want a role where you can make a meaningful difference to people experiencing homelessness? Whether it’s due to homelessness or poor mental health, the number of people facing crisis is rising. Connection Support believes in a future where everyone can live free from crisis and when challenges do arise, we’re there every step of the way. If this is something you’d like to be part of, we’d love to hear from you. About the role We are recruiting an Outreach Case Worker to join our Rough Sleeper Outreach Service in Buckinghamshire. The impact you will have In this role, you will visit individuals sleeping rough at their locations and verify their circumstances. You will work with them to access emergency accommodation where possible and provide support to improve their overall wellbeing. This includes helping people access services for mental health and substance misuse, and supporting them to reconnect with family, friends, and their local community. The aim of the role is to help reduce rough sleeping across Buckinghamshire. Contract Contract: Permanent Hours: 22.5 hours per week, Monday to Friday (9:00am – 5:00pm, or 6:00am -2:00pm when verifying) Location: Office base in Aylesbury, with travel across Buckinghamshire Salary: £27,418–£28,541 per annum (pro rata), depending on experience Closing date: Thursday 9th April Interviews: Friday 10th April, or Tuesday 14th April This role can be combined with an additional Case Worker (Offending History) role of 15 hours per week, making a full-time position About you You are compassionate, patient, and committed to supporting people to access the services they need to move forward. You are a good listener who takes the time to understand individual needs. Essential experience or knowledge Lived or professional experience relating to homelessness, mental health, social work, substance misuse, or working with ex-offenders (E) Ability to research and identify local community resources (E) Good working knowledge of Microsoft Office, including Word and Excel (E) Experience of recording information and maintaining accurate records (E) Understanding of the housing and welfare benefits system (D) Other requirements Ability to travel across Buckinghamshire, with Aylesbury or High Wycombe as the main office base Ability to verify people early mornings starting at 6am. (This early start will not be every day and you will finish early on these days.) Full driving licence and access to a vehicle What we offer in return Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience. We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA, men, women, and people with lived experience. We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements. Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.