Overview
Night Concierge (Relief) role at LINESET / ExtraCare Charitable Trust. Location: Earlsdon Park Village, Albany Road, Coventry, CV5 6JQ. The role focuses on supporting residents and ensuring safety and a welcoming environment overnight.
Responsibilities
* Carry out cleaning duties in communal areas as required by location cleaning schedules.
* Ensure the safety and welfare of Residents during the evening and night-time by monitoring activities in the village.
* Keep the building secure at all times and provide access to emergency services as appropriate.
* Patrol inside and outside the village, check fire panels, monitor charging mobility scooters, inspect workshops, fire exits, kitchens and laundries, ensure residents have left the bar, and tidy the bar area; patrol the perimeter as needed.
* Monitor CCTV to identify areas of concern.
* In emergency situations, assist the care team to deliver care and support to residents.
* Escort night staff to on-site locations or respond to emergencies to maintain a safe environment.
* Make emergency calls or take appropriate action in serious incidents, and uphold ExtraCare Health and Safety Policies and requirements.
* Review and update risk assessments related to the building and statutory checks.
Person Specification / Qualifications
* Experience in security operations and CCTV monitoring.
* Strong communication and customer service focus.
* Ability to carry out risk assessments and statutory building checks.
* Practical thinker with a positive, can-do attitude and attention to detail.
* Ability to work independently and respond quickly in emergencies.
* Open, honest communicator who helps create a safe and welcoming experience for residents.
Benefits
* Accrued Annual Leave
* Free Use of Onsite Gym
* Ongoing Training and Development
* Plus, Usual Benefits
Role Details
* Role: Relief Night Concierge
* Hours: 22:30 to 07:00 (Relief Nights)
* Salary: £13.06 per hour
* Location: Earlsdon Park Village, Albany Road, Coventry, CV5 6JQ
Closing & Interview
* Closing Date: Wednesday, 17th September 2025
* Interview Date: Rolling (as applicants come in)
ExtraCare is committed to fair and inclusive recruitment practices, including reasonable adjustments to support candidates throughout the process. ExtraCare reserve the right to close the advertisement early if the maximum number of applications is reached.
Notes: ExtraCare does not participate in the current “UK Visa Sponsorship” scheme and cannot facilitate sponsorship.
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