Description Library and Information Assistant | 8359 | Permanent Contract | £24,790 to £25,183 per annum pro rata (Scale D) | 14 hours per week | Martham Library We are looking for an outgoing person with strong communication skills to work as a Library and Information Assistant at Martham Library, part of the Norfolk County Council Library service. The core focus of the role is to work with customers coming into the Library to make sure they are able to access all the services and information they require. This will mean helping customers find information and talking to customers about books, as well as assisting with events, library activities, research, IT queries and social media. You'll also get involved in the day to day running of the Library, dealing with administrative duties and ensuring health and safety protocols are followed at all times. To be considered for the role you will need some form of experience in a customer facing role where you delivered a high level of service to members of the public from a range of different backgrounds. You'll need strong communication skills, and will be comfortable with IT systems. In addition, you'll need to be able to juggle a varying workload, and you'll have a positive and proactive approach. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role. Job description and person specification You can also find out about the rewards and benefits we offer as well as our other terms and conditions. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address. Redeployment closing date: 17 June 2025 23:59 All other applicants closing date: 1 July 2025 23:59