Companion Care Vets Fareham Collingwood
Receptionist
We have an exciting opportunity within our reception team
We are looking for a friendly, enthusiastic person with previous customer service, and ideally, reception experience. The ability to interact with our clients to provide a consistently high level of service and customer care is an essential part of this role.
This is a full-time role, and you will be required to work evenings and weekends on a rota basis.
Key Responsibilities include:
1. Receive clients and their animals for appointments, being sensitive to their needs and promoting a professional image at all times
2. Manage and deal with appointment bookings
3. Working with other members of the team to ensure that the reception is kept to a high standard of cleanliness
4. Phone call and email handling
5. Perform clerical duties such as filing, photocopying
6. Provide excellent customer care
7. Process credit card and cash payments
Benefits include (pro rata):
8. A competitive experience-based salary
9. Pension
10. 28 days holiday
11. Birthday leave
12. Service based holiday entitlement increases
13. Life insurance of 4 times annual salary for next of kin
14. Pets@Home discount
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