Retail & Merchandise Director
Lead CT5 Pride’s retail and merchandise strategy! From branded products to event stalls, you’ll drive income, boost visibility, and celebrate LGBTQIA+ pride in Whitstable. Join us to shape our first-ever Pride and make a lasting impact!
What difference will you make?
As Director of Retail & Merchandise you will be at the heart of CT5 Pride, establishing and leading vital retail products and services that deliver vibrant celebrations showcasing our community’s creativity and generating income to fund our work. This role is crucial in creating a seamless, engaging retail experience that reflects our values of inclusion, visibility, and pride.
Responsibilities
* Manage all aspects of retail and merchandise—including building a team, overseeing stall management, and driving strategy.
* Develop strategies to maximise income, enhance brand recognition, and build long‑term supporter engagement in close collaboration with the Directors of Fundraising & Sponsorship and Marketing & Advertising.
* Create a professional, welcoming retail environment that leaves a lasting impression and encourages repeat participation.
* Drive a core part of our mission to create a sustainable, inclusive Pride for Whitstable and the CT5 area.
Qualifications
* Applicants must be 18+ with no unspent convictions, fluent in English, and not barred from working with children or vulnerable people.
* Commitment to LGBTQIA+ inclusion, community‑led values, and a willingness to take an active role.
* Minimum 2‑year connection to the CT5 area.
* Proven experience in vendor coordination, retail stall booking, contract negotiation, and compliance with event policies.
* Skilled in building buyer‑seller relationships and integrating retail strategies with fundraising and marketing goals.
* Experience in retail sales, merchandise management, pricing strategies, and inventory tracking.
* 5+ years in retail management, merchandising, or event coordination with strong design skills for product displays.
* Excellent written and verbal communication, creativity for sourcing new retail opportunities, and ability to analyse sales data and produce post‑event reports.
* Experience in volunteer recruitment, team management, vendor logistics, online retail, budget creation, and promotional strategies.
Desirable Criteria
* LGBTQIA+ event or advocacy experience and knowledge of product licensing and trademark compliance.
Seniority level
* Director
Employment type
* Full‑time
Job function
* Sales and Business Development
* Non‑profit Organizations
Referrals increase your chances of interviewing at CT5 Pride by 2x.
#J-18808-Ljbffr