Role: Contact Centre Advisor Hours: Monday - Friday (Shift work between the hours of 8:00 - 19:00) 35 Hours Per Week Expectation to work one weekend day alternatively Salary: £26,736.53 OTE of £34,000.00 Location: Bristol Fully Office Working Role Are you an experienced in customer service? Experienced in working in a target driven role? Do you value working for a great company, with a fantastic commission scheme and potential to progress within the business? If so this Contact Centre Advisor is for you! Great training and clear career progression. CCA Recruitment are on the lookout for a Contact Centre Advisor to work in our clients Retentions team. Our Client one of the UKs leading Insurance Companies based in Bristol. Start date for this role is Monday 5th January 2026. As a Contact Centre Advisor you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector. We are looking for Contact Centre Advisors : People who enjoy talking to customers Are self-motivated and passionate about finding the right outcomes for customers Have a desire to deliver a first-class customer experience Have previous experience working within a sales focused environment and can demonstrate excellent customer service.The company offer great benefits also - Bonus scheme with additional earning potential up to 22% OTE monthly Competitive rewards package Flexible shifts and working hour patterns A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor! A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business.If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible Contact Centre Advisor opportunity based in Bristol. The start date is 5th January 2026. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail