Reporting
Reports to the Team Leader and Head of Department.
Office Location
Heswall (Hybrid Working)
Overall purpose
Deliver a professional, responsive, high quality service to our clients ensuring full compliance with policies and procedures laid out by the Firm and by regulatory bodies. To act as an ambassador for the Firm at all times, actively promoting its services.
Key accountabilities
* Manage a varied client caseload of Wills, Trusts and Probates
* Network regularly to gain new clients
* Perform any other duties as requested by the fee earner, team leader or management staff.
* Advise on aspects of probate, will drafting, tax planning and estate administration, including powers of attorney
* Assist fee earners by providing an element of chargeable legal services;
* Deal directly with clients, their families, and carers along with other third parties such as medical experts and case managers
* Deliver high quality and sympathetic client care, build a good rapport with existing clients, and attract new clients.
* Ensure the firm’s policies and procedures and those laid out by regulatory bodies such as the Solicitors Regulation Authority are complied with fully at all times;
* Contribute towards the effective management of risk by carrying out regular risk assessments on all matters, efficient file management and by providing excellent client care;
Qualifications
* NQ - 4 years PQE
* Experience of working towards targets (Chargeable hours)
* Good organisational skills
* Able to work well as part of a team
* Excellent client care, ability to show empathy towards Clients
What’s in it for you
* Referral bonus
* Free Health Cash Plan
* Pension plan
* Death in service
* Employee Assistance Programme
* Hybrid/working from home including provision of home office equipment
* Unlimited access to training academy courses
Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.
Applications
Please direct all applications to our MAPD Recruitment Team: Recruitment@MAPDGroup.com
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