All About Recruitment Ltd is currently recruiting for Insurance Inbound Sales and Customer Services Agents work in a friendly and vibrant office. Sales Agent / Telesales Associate / / Customer Services Agent / Retentions Advisor /Call Centre Agent/ Inbound and Outbound Call Handling / Telesales / Renewal Agent / Retentions Call Handler Salary: Excellent £24 - £28K plus FAB bonus potential Location: Northampton To Start: ASAP, subject to interview/s and referencing Hours of work: Core hours Monday Friday,09.00 17.30, 37.5 hour working week Every fourth week you will be asked to work Saturday 09.00 - 1300 Benefits: Excellent training and benefit package- second to none! The Role: Think more of account management duties and nurturing accounts to check customers are happy and retain business than cold calling. Duties and responsibilities will include but are not limited to: Looking after a portfolio of clients to ensure customer satisfaction Calling customers to check they are happy with services and upselling new products Handling inbound calls and correspondence pertaining to new business and retentions Cross selling opportunities and passing leads to relevant teams Reacting to email lead and online enquiries to try and convert sales Handle objections to retain clients looking to change or cancel services Complete quotations over the phone by actively listening Responding to emails and online enquiries and managing your own ring backs Maintaining your administrative tasks Customer services and ensuring excellence in every call Interested? Please apply online, including your current remuneration details Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best legitimate interest, without prejudice and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. All About Recruitment Ltd Embraces Equal Opportunities. All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and well-being advice. All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.