Are you passionate about providing exceptional customer support and eager to make a difference? Our client a leading ultra fast growth Tech company is seeking an enthusiastic Temporary Customer Service Specialists to join their dynamic team! If you thrive in a fast-paced environment and have a knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Service Specialist, you will play a crucial role in supporting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, you will tackle support issues via Intercom, ensuring every interaction is marked by clarity, empathy, and urgency. Job: Temporary Customer Service Specialist - using Intercom Start Date: ASAP Duration: Ongoing - possible temp to perm Location: Paddington Pay: £18 - £21 p/h / £35,000 - £40,000 Hybrid working - 3 days in the office 2 days from home. Thursday & Friday need to be office based Key Responsibilities: Respond to Support Tickets: Handle inquiries via Intercom, providing clear and timely assistance to apprentices, employers, and internal teams. Problem Solving & Troubleshooting: Investigate user-reported issues, replicate scenarios, and follow structured troubleshooting guides with confidence. Technical Ticket Writing: Document findings and next steps accurately, adh...