Were looking for a Lead Software Configuration Analyst to join our growing team.
In this role, youll manage and maintain configurations across key platforms including Financial Cloud and Lateral, ensuring every change is developed, tested, and deployed in line with company standards. Blending technical configuration and business analysis, this role is perfect for someone who enjoys detail, structure, and problem-solving, with a passion for quality and continuous improvement.
Youll be part of a high-performing transformation and technology team that values precision, collaboration, and accountability. Working alongside colleagues across operations, change, and IT, youll contribute to initiatives that enhance customer journeys, strengthen system capabilities, and drive process efficiency throughout the business.
Configuration Management
Manage configuration changes to Financial Cloud and Lateral based on approved business requirements.
Plan, design, and deliver configuration updates, ensuring accuracy and consistency across environments.
Create and maintain templates, data fields, pages, workflows, rules, and callflows.
Provide ongoing configuration support based on evolving business needs.
Business Analysis & Collaboration
Collaborate with business owners to gather, document, and validate requirements for configuration changes.
Liaise with internal teams and third-party providers to coordinate configuration activities.
Recommend configuration improvements or optimisations based on analysis and user feedback.
Delivery & Quality Assurance
Deliver configuration changes within agreed timelines and according to company delivery frameworks.
Conduct testing, validation, and peer reviews prior to production deployment.
Ensure configuration changes adhere to version control standards and governance processes.
Participate in projects requiring configuration support or input.
Analyse and resolve configuration issues promptly, identifying root causes and implementing corrective actions.
Review and refine configuration processes to enhance efficiency and consistency.
Proactively identify risks or improvement opportunities in configuration practices.
Experience in software configuration or systems administration within a complex business environment.
Strong understanding of configuration management principles and change control frameworks.
Ability to analyse business requirements and translate them into configuration specifications.
Hands-on experience with configuration tools and workflow management systems (e.g. Financial Cloud, Lateral, or similar).
Strong documentation, testing, and communication skills.
Proven ability to manage multiple configuration changes simultaneously.
Experience working within a regulated or financial services environment.
Familiarity with ITIL or structured change management processes.
Understanding of automation, workflow design, and data configuration principles.
A first stage video call with the internal talent acquisition team (15 minutes)
Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment.
28,000 + up to 20% of your annual salary, paid as a bonus.
~ This role is based at our Blackpool office, conveniently located just off the M55.
~We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday.
~ And many more benefits to support your wellbeing and professional development.
All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email recruitment@perchgroup.PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.