Go back East Suffolk and North Essex NHS Foundation Trust
Private Patient Officer
The closing date is 29 May 2025
We are an ambitious trust with a clear vision, to provide the communities we serve with excellent healthcare and build a better future for the people of East Suffolk and North Essex.
To help us do this, we work closely with our local partners and stakeholders to deliver more joined-up services and care for our patient population.
This is an excellent opportunity for an experienced administrator with good communication, time management and organisational skills to be working alongside the Ophthalmology Clinical team managing private patient services.
If you have the vision and commitment to take forward this role and share our desire to put patients at the heart of everything we do then we would like to hear from you.
Main duties of the job
* To support and undertake administrative duties required to deliver the agreed processes for Private Patient services, ensuring all relevant processes are accurate and up to date.
* To support and undertake the identification and reporting areas of potential regulation and financial risk and any required monitoring
* To support in ensuring relevant ESNEFT staff, including clinicians, are aware of the relevant procedures and controls in place with respect to the management and governance of Private Patients and of any relevant third party agreements (e.g. with an insurance company) in operation by the Trust.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
* Previous administrative role
* Working collaboratively as part of a team
* Advanced IT Systems including - Microsoft Office
* Experience of communicating with a range of people both within and external to the organisation
* Experience of dealing with non-routine administrative matters
* Supervision/co-ordination of other team members
* Experience of working with members of the public
* Experience within relevant work area
Personal Skills
* Excellent communication skills(written and verbal) to deal with complex or sensitive information
* Ability to work well in a team
* Good attention to detail and accuracy
* Able to plan and prioritise effectively and work within defined deadlines
* Good organisational skills
Qualifications
* GCSE grade 5/C or equivalent in English and Maths
* NVQ level 3 in administration/secretarial or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
£26,530 to £29,114 a yearper annum pro rata
#J-18808-Ljbffr