Senior Manager - Entertainments & Leisure
Butlin's Bognor Regis, England, United Kingdom
1 day ago – Be among the first 25 applicants
About the Role
The Senior Manager within Entertainments & Leisure will be accountable for the smooth planning and operational delivery of our entertainment and leisure proposition across family breaks, big weekender breaks and resort‑based events at our Bognor Regis Resort.
From an entertainment perspective, this includes leading all activity for the entertainment teams covering Redcoats, performers, and our technical support teams. Managing product delivery for activities, events, large‑scale production shows, intellectual property (IP) content, varied visiting artistes and seasonal product.
On the leisure side, this includes overseeing our swimming pool, fairground and indoor soft‑play proposition for these energetic, guest‑favourite areas. Our teams pride themselves on bringing our culture alive every day to give our guests the best experience during their holiday.
On a day‑to‑day basis you will lead the team to deliver a memorable experience to our guests, focusing on fantastic guest experience, high service standards and delivery of budget. This will involve setting and rolling out strategy for the Entertainment & Leisure team, while also stepping in to support the teams operationally when needed. Health and safety operation and compliance to all relevant legislation is a non‑negotiable priority.
Creating an environment that allows your team to perform at their best and deliver an amazing experience will be high on your priorities, as will constantly being on the lookout for opportunities.
About You
We are looking for someone who lives and breathes guest experience and has strong experience in a similar role within an entertainment or leisure environment.
You should have excellent event‑management experience and experience in building relationships with external industry experts and suppliers. Working knowledge of health and safety procedures, processes, relevant regulations and legislation is desirable.
Strong, guest‑facing experience is essential, as is the ability to respond to a range of queries and, sometimes, complaints directly.
You should hold an analytical mind with the ability to forecast and manage costs – balancing financials with guest experience at the heart of decisions.
You must be able to set strategic direction for your team while being happy to be involved in day‑to‑day operations, working closely alongside your teams to manage any challenges that arise.
Excellent communication skills and confidence engaging with teams at all levels are required. A curious mindset and willingness to challenge the status‑quo are also valued.
How to Apply
If this sounds like the perfect role for you, we would love to hear from you. Click the “Apply Now” button and submit your CV along with a few words about why you would like to work for Butlin’s, what excites you about this role and what you would bring to the role if successful.
If you have questions or require adjustments to the process, please email careersatbutlins@butlins.com.
About Butlin’s
At Butlin’s, we’re all about fun, excitement and adventure by the bucket‑load! For over 80 years we’ve delighted hundreds of thousands of guests each year, whether on a non‑stop family break or our epic Adult‑only Big Weekenders.
Our culture is what our team, past and present, says is the best part of working at Butlin’s. We’re all about providing a more entertaining and fun break, brought to life through our three mighty values.
So, if you want a role where you create smiles, aren’t afraid to get stuck in and where the team genuinely cares for each other – this could be the perfect fit.
There has never been a more exciting time to join Butlin’s!
Seniority Level
* Director
Employment Type
* Temporary
Job Function
* Design, Art/Creative, and Information Technology
Industries
* Travel Arrangements
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