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Client:
Location:
poole, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
27.06.2025
Expiry Date:
11.08.2025
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Job Description:
A friendly and patient-focused GP practice is seeking an enthusiastic and motivated Part-Time Care Navigator to join their expanding team in Poole. They are looking for someone with excellent customer service skills, strong IT knowledge, and a passion for helping patients access the right care at the right time.
* Contract Type: Permanent, Part-Time
* Location: Poole
? Key Responsibilities:
* Triaging and signposting patients to the appropriate services
* Identifying serious cases and escalating to the clinical team
* Booking and managing appointments promptly and accurately
* Building strong working relationships with clinical and admin staff
* Engaging with patients via phone and messaging with empathy
* Supporting care planning and reducing unnecessary hospital admissions
? About You:
* GCSEs in Maths and English (or equivalent)
* Minimum 1 year’s experience in a customer service role
* Confident using MS Word, Excel, and Outlook
* Previous NHS experience is a plus but not essential
* Able to work with empathy, accuracy, and initiative
This is a fantastic opportunity to join a welcoming, patient-centred practice where your contribution will be truly valued.
Ready to make the move?
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