Retail Team Member - Chesterfield
Summary
Hardwick Hall, built by the renowned Bess of Hardwick in the 1500s, is one of the National Trust's discovery houses in Derbyshire. It is a prime example of an Elizabethan house and attracts over 500,000 visitors annually. The Stable shop within the Stableyard is thriving.
We are seeking a Retail Team Member who enjoys working with people and providing excellent service. You will welcome visitors and assist them in making the most of their visit.
Salary: £12.25 per hour
Contract/duration: Fixed-term contract for 9 months
Hours/working pattern: 7 hours per week, primarily on weekends, with some weekday and evening flexibility.
Note: You will complete our online assessment instead of a traditional CV or application form, which helps us understand your strengths and provides more role information.
What it's like to work here
You will join a small team of 8 staff plus volunteers, supporting retail and plant offerings. Reporting to the Retail Manager, you'll receive full support to integrate into the team and learn about our products and their stories.
Watch our video to learn more about working in Retail at the National Trust.
What you'll be doing
Your role includes assisting visitors with their shopping, maintaining high standards of shop presentation, and providing excellent customer service. You will also inform customers how their purchases support the National Trust's work. Additional duties include handling deliveries, creating shop displays, and keeping the shop tidy.
Who we're looking for
We welcome applicants who are:
* Dedicated to delivering excellent service
* Team players, but able to work independently
* Organized and adaptable
* Eager to learn new skills
The package
The National Trust values diversity and inclusivity, aiming to reflect the communities we serve. We offer:
* Up to 10% pension contribution
* Free entry to National Trust places for you, a guest, and children under 18
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts (gym memberships, shopping, cinema)
* Up to 32 days holiday plus holiday purchase scheme
* Flexible working options
* Employee assistance programme
* Free parking at most Trust locations
Click here to learn more about our employee benefits.
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