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Client relationship manager

Birmingham (West Midlands)
QA Ltd
Client relationship manager
Posted: 17 November
Offer description

QA Ltd, Birmingham, England, United Kingdom

3 days ago – Be among the first 25 applicants

Location: Birmingham Hybrid – 3 days in the office & 2 days at home

Contract: Full time, 37.5 hrs per week

Package: Competitive base salary with an uncapped commission and incentive‑based rewards

QAis is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year – we empower them to push boundaries and thrive in the workplace.


Role Overview

* Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners via telephone and email to maximise long‑term sales opportunities.
* Prospect for new customers/partners while maintaining and growing your existing customer/partner base.
* Effectively facilitate client meetings to discuss relevant solutions and maximise sales opportunities.
* Prepare quotes and proposals to deliver high‑quality presentations in line with customer/partner requirements.
* Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
* Deliver high levels of customer service that lead to long‑term commercial relationships.
* Develop an in‑depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space.
* Uncover revenue opportunities through thorough exploration of clients’ problems/needs.


About You

* Track record of achieving sales targets.
* Experience in a B2B sales function where you have delivered a wide range of products in order to maximise sales opportunities – ideally in a consultative sales environment.
* Experience using IT systems such as Client Relationship Management systems.
* Proficient in Microsoft Office.
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