We are currently working in partnership with a local council based in Surrey, who are looking to appoint a Tenancy Services Manager on a 3-month temporary to permanent.
This will be a full-time position with a negotiable day rate. The salary will be £50k-£52k.
The ideal candidate will have experience managing a group of Housing Officers and in-depth understanding of relevant legislation.
Duties
- Managing a team of four Housing Officers
- Overseeing estate services and ensuring compliance with SLAs, tenancy conditions, rent arrears processes, and ASB policies, progressing cases to legal action when required
- Conducting regular quality assurance checks, monitoring team and individual performances, and taking timely action to address issues
- Promoting tenancy sustainability by signposting residents to support services, building strong partnerships, engaging with communities, and encouraging resident involvement
Experience required
- Experience managing Housing Officers
- Experience in tenancy management, rents and ASB
Skills, knowledge and expertise required
- Good organisational and time management skills
- Ability to manage and encourage team to highest standards
Working hours
- 37.5 a week
- Monday – Friday
- 9am-5pm
