Are you an experienced Aftersales Manager looking for a new challenge? Discover an amazing opportunity with a busy main dealer! Automotive Aftersales Manager – Birmingham Salary: Basic £50,000 OTE £70,000 plus Company Car No Weekends! An Aftersales Manager is required for this well established and highly successful site based in Birmingham. The successful candidate will have demonstrated a solid background of Aftersales management in a prestige dealership environment. An eye for new and original marketing idea's along with exceptional organisational and man management skills as well as focus on 1st class customer service are pre-requisites of this role. Aftersales Manager Responsibilities: * Planning, controlling and monitoring processes in customer services areas while managing and developing employees * Improve standards of performance of the service team through effective coaching and performance management * Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales) * Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted * Ensure accurate recording of all daily operating controls and KPIs * Make sure premises, tools, equipment and other dealership assets are controlled and used effecti...